Invoice, engage, and bill your meters.
One platform for Kenyan businesses - send branded invoices, collect on M-Pesa, run metered utility billing, and reach customers with CRM campaigns. AI quietly handles the busywork.
Acme Water Co.
Nairobi · Metered
STK push sent to 07•• ••• 214
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Modules, one shared ledger
Utility accounts per billing run
VAT applied automatically
From sign-up to first invoice
One platform, every tool your business needs
Invoicing, Utility Billing, and CRM - everything shares one workspace, one customer list, and one ledger.
From invoices to messages to meter reads
Zana covers the whole cycle - billing, collecting, messaging, and utility management - without switching tools or tabs.
Professional invoices
Build branded invoices with line items and due dates. Send them by email with a PDF attached and a pay link inside.
M-Pesa payments
Customers pay with an M-Pesa STK push - enter the number, approve on the phone, done. No app to install, no account to create.
Supplier payouts
Send money out, not just in. Pay suppliers, vendors, or staff to mobile money or bank accounts - with approvals and limits you control.
Recurring billing
Put repeat customers on a schedule. Zana raises and sends each invoice automatically, on time, every cycle.
Bulk SMS & WhatsApp
Run targeted bulk message campaigns to your contacts via SMS or WhatsApp. Build lists, reuse templates, and track delivery per recipient.
Metered utility billing
Capture meter readings, apply tiered tariffs, and generate invoices in one billing run - for water, electricity, or any metered service.
Receipts, instantly
Every payment triggers a PDF receipt, emailed to your customer the moment it clears - without you lifting a finger.
Automatic reconciliation
Payments match themselves to invoices through secure webhooks. Balances and statuses update the moment money lands - partial payments included.
Workspaces & roles
Run multiple businesses from one login. Each workspace keeps its own customers, branding, and payment setup, with team roles.
AI that works with you, not instead of you
We carefully augment your team with AI to speed up output and keep accuracy high - automating the busywork while keeping human judgment exactly where it matters.
Augment, don't replace
AI drafts the invoice, the reminder, the summary - your team reviews and approves. You stay in control of every send and every posting.
Automate the boring
Reconciliation, payment reminders, data entry, and report drafting run themselves, so your team spends its time on the work that actually needs a person.
Accuracy by design
Every suggestion is grounded in your own data and surfaced for a human to confirm - nothing is sent or posted until you say so.
In every module
Assistants are built into invoicing, utility billing, and collections - not bolted on as a separate chatbot you have to learn.
Local by default, not by configuration
The currency, the payment rails, and the sign-in are all set up the way Kenyan businesses actually work.
Kenya Shillings
Price and collect in KES - the currency your customers actually use.
M-Pesa-native
Built around how Kenyans actually pay, not bolted on as an afterthought.
Passwordless sign-in
Your team signs in with Google or a one-time email code. Nothing to forget, nothing to leak.
Your brand, everywhere
Your logo and details on every invoice, receipt, and pay page your customers see.
Questions, answered
01 Is Zana only for invoicing?
No. Zana is a suite: Invoicing (invoices and M-Pesa payments), Utility Billing (metered billing), and CRM (contacts, pipeline, and bulk SMS/WhatsApp campaigns). Every module shares one workspace, one customer list, and one ledger.
02 How does Zana use AI?
AI assists your team across the suite - drafting invoices and messages, flagging anomalies, and planning collections - while you stay in control. Every suggestion is grounded in your own data and waits for a human to approve before anything is sent or posted.
03 Do my customers need an account?
No. Customers pay through a secure link - there is no sign-up and no app to install. Only your team signs in to Zana.
04 How do customers pay?
M-Pesa via STK push is the default - the payment prompt lands on the customer's phone. Card payments and other methods are available too.
05 Can I send bulk SMS or WhatsApp messages?
Yes - it's part of CRM. Send bulk SMS and WhatsApp campaigns to your contacts and segments, with reusable templates, delivery tracking, and automatic opt-out handling. Campaigns are available on Pro and above; turn the module on from your workspace and start sending.
06 Does it support metered billing for water or electricity?
Yes, with the Utility module. Capture meter readings, configure tiered tariffs and standing charges, then run a billing period to generate invoices for all accounts at once. Invoices flow into the normal M-Pesa and pay link collection process.
07 Does it handle VAT?
Yes. Set your tax rate (16% by default) and it is applied and clearly shown on every invoice and receipt.
08 Can I bill the same customers every month?
Yes. Recurring plans generate and send invoices on a schedule automatically, so repeat billing runs itself.
09 Can I send money out, not just collect it?
Yes. Beyond collecting payments, you can pay suppliers, vendors, or staff to mobile money or bank accounts - with optional approvals and daily limits so you stay in control.
10 Is my data separate from other businesses?
Every workspace is fully isolated, with its own customers, branding, and payment credentials. You can run several from one login.
Ready to run your whole business on Zana?
Start with invoices, M-Pesa payments, utility billing, and CRM messaging today. Or talk to us and we'll walk you through the whole suite.